Have Questions?

FAQ

Sizing & Fit

How do I know which size to order?

Each product page has a size guide with chest, waist, and height measurements. When in doubt, we suggest sizing up — our pieces are designed with room to layer underneath and grow into. Alpine kids move a lot; a little extra room is a feature, not a flaw.

Do your pieces run true to size?

Generally yes, with a slightly generous fit intentional for layering. If your child is between sizes, go up. Check the size chart on each product for specific measurements.

Can I layer under your gear?

Yes — that's exactly how we design it. Our outerwear and midlayers are cut with base layers in mind. A thermal base layer or light fleece fits comfortably underneath without restricting movement.

Products & Materials

What materials do you use?

We prioritize durable, weather-appropriate fabrics — heavyweight cotton fleece, recycled polyester blends, and technical softshell materials depending on the piece. Full material details are listed on each product page.

How should I care for my RowanWild gear?

Machine wash cold, tumble dry low. Avoid fabric softeners on performance pieces — they can reduce moisture-wicking properties. Care instructions are printed on every garment label and listed on the product page.

Are your products sustainable?

We build for longevity over fast fashion. Many of our fabrics include recycled content, and we're actively working toward more sustainable sourcing across our entire line. More detail on our materials is available on each product page.

Orders & Shipping

How long does shipping take?

Standard shipping within the US typically arrives in 5–8 business days. Expedited options (2-day, overnight) are available at checkout. All orders ship from Colorado.

Do you offer free shipping?

Yes — free standard shipping on all US orders over $75. Orders under $75 have a flat shipping rate calculated at checkout.

Do you ship internationally?

Currently we ship within the United States. International shipping is on our roadmap — sign up for our email list to be notified when it launches.

Can I change or cancel my order?

Orders can be modified or cancelled within 1 hour of placement. After that, they move into fulfillment and we can't make changes. Email us at hello@rowanwild.co as soon as possible.

Returns & Exchanges

What's your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. Sale items are final sale. See our full Returns & Exchanges page for details.

How do I start a return or exchange?

Email hello@rowanwild.co with your order number and we'll get you sorted. Exchanges for size are always free.

Still Have Questions?

How do I get in touch?

Email us at hello@rowanwild.co. We're a small team based in Mountain Village, Colorado — we respond within 1 business day, often faster.